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Pay off phone
Customer Care or the T-Force Team would be able to answer that for you. This is primarily a peer help forum for customers to seek help from other T-Mobile customers with some slight moderation by T-Mobile.
There are a couple.of different ways those EIP's work. One where you can pay off the device but still keep get the remaining bill credits for the rest of the term as long as you continue to meet the requirements. Then you have the EIP that requires the device to be on a payment plan for the full 24 months to receive all of the credits. Any amount over the monthly payment paid early will eliminate some of the credits you were eligible for. Paying it off early would fully stop those credits.
Give 611 a call or reach out to T-Mobile via DM through Facebook or Twitter to find out which type of EIP you have.
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