Forum Discussion
Ported to another carrier, unable to access my t-mobile online to view and pay final bills
- Hace 9 años
Hola questwizard,
We are sorry to see you go! I have not tried Project Fi yet but I have heard good things As for your online access, this is removed when you cancel service with us as the number you use to login is no longer ours. Also, when you are on paperless billing and cancel your account, your final bill is always sent via paper to the billing address that we had on file. If you want to pay your bill before you receive this paper bill and you know approximately when your bill cycle closed, you can wait about 5 days after that date and your last bill will be finalized. You can still llamar a servicio al cliente to find out what this final bill is and ask them to transfer you to the automated bill pay system if you would like.
I too ported out my 4 lines to AT&T for free iPhone 11s. Now I am unable to log into my T-mobile account. I have reset the password but it keeps asking me to link a T-mobile phone number to the account. This is useless since I no longer have any T-mobile lines active. I cannot get passed this. ugh! Seems like T-mobile is retaliating agains those who port out. Not cool! This makes me want to stay further away!
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