Forum Discussion
Promotional Trade-In Credit Never Applied to Account?
Several months ago, I moved from Sprint to T-Mobile and traded in my paid-off, fully functional and cosmetically near-perfect iPhone XR during a promotional offer to “Get an iPhone 12 on Us” with any...
Same thing happening to me. I kept my phones with the promise of a lease buy-out in Nov. 2021 and still being double billed and charged for the devices that are actively listed and paid-on in my TMobile account.
I could’ve gone to another carrier — this promotion seems very bait & switch.
