Forum Discussion
public@ep-cortex.com
In light of the recent notice on T-mobiles landing page, the following concerned me. Ordering a new phone, reviewing order info at check out, before submitting, I noticed that my personal information had been changed. My email and cell number had been replaced with "public@ep-cortex.com". I discontinued the order. I did not make that change in my personal information. I went back into my profile to see what was there. My correct email and cell number were there. I went back to re-order the new phone, got to the place at check out to review personal information and my correct information was now there. Questions: What or who is public@ep-cortex.com ? Why did this url address replace my personal information? How and who made the correction within minutes? Is this something or nothing?
Proporciona una explicación.
I was in the process of purchasing/upgrading my phone through the TMobile app. When I got to the "review order" part of the process, I also noticed that my email and cell number had been replaced with public@ep-cortex.com . I made the decision to cancel the transaction immediately and research this. I found the following website:
https://documentation.elasticpath.com/commerce/docs/cortex/ .
This provided me with enough information to make the decision to call TMOBILE , discuss this, and perform the purchase with a representative. Here is a small snippet of the information this website posted:
"Using links, we’ve designed a set of hypermedia controls that enable you to capture selections and data from the shopper".
While researching this, there was something else that caught my eye, https://ep-cortex.com/stripe/ . Within this page, which is actually a sample form with the heading of Initiate Stripe Payment Flow, click on the "stripe test credit card details". Here's the link:
https://stripe.com/docs/testing .
I will let everyone draw their own conclusion, I just wanted to put this out there in hopes that any individuals who know more about this, will post something that will allow me to better understand what this means to me, as a customer.
I am hopeful that whatever rep I wind up with does NOT tell me that it is a "warehouse communication ", that is absolutely ridiculous!
Same here - just got the same email listed. Considering those of us who have posted there are probably countless others whom have hesitated and backed out of the purchase. Revenue killer. Annoying and a time waster for new and current customers. Now I'm going to go in person to the T-Mobile store instead of a quick process online. Is anyone at T-Mobile reading these posts - probably want to check into it!
