Forum Discussion
Another Visual Voicemail Saga (iPhone)
I recently switched from ATT to T-Mobile Amplified using an unlocked iPhone Xs. Visual voicemail is not working. I've been through at least 10 people at T-Mobile over multiple calls, and hear...
¡Hola, @bobcharli!
I had a chance to chat with Marissa to see what the ultimate fix was for the VVM (visual voicemail issues). From talking with her it sounds like this is a provisioning issue between the Voicemail to Text feature and the Visual Voicemail feature on iPhones. The solution was to remove the voicemail to text feature in our backend system to allow the visual voicemail to work. I recommend chatting with T-Force via Facebook o Twitter to have them review your account and features.
Using a Samsung Galaxy S9 plus. Just switched to Tmobile, number port in from Spectrum, and new SIM card install.
Since porting and SIM card change, I have no VVM. Reading through here this definitely seems to be a carrier issue versus hardware. Going to try Uninstalling voice to text as others have had to do, if that doesn't work ill call. I hate phone calls. They make me cranky.
