Forum Discussion
Assurant Damaged Device Returned - Not Recived
I filed a claim with Assurant in early February 2020- they denied it at first then after another call they approved it. I received the replacement and returned my damaged phone on 2/7/2020 via U...
same thing happened to me . I filed a claim in Feb 2021 damaged phone and shipped it to assurant with the same prepaid label and tapped it up. it shows delivered March 12th to their warehouse. it's now June and I was billed 500.00 in May from tmobile stating they didn't receive the device. I called tmobile and they had me speak to assurant and they stated that they got the package but no phone inside??? they stated there was nothing that could be done and now my phone bill has skyrocketed . I feel like I'm being treated like a criminal. I had my act for 6 years and never had anything like this happen. I'm seeing the same exact stories online and now I'm concerned.
