Forum Discussion
stephenc
Hace 3 añosNetwork Novice
Beware of T-Mobile in Costa Rica
So it appears that for some reason T-Mobile never switched my wife from Mexico to Costa Rica when we got here three months ago, it did however switch her service when we went to Panama for one day, w...
stephenc
Hace 3 añosNetwork Novice
The calls state they are wifi, from Mexico. She is on the same plan I am. T-Mobile has viewed the billing details and stated there system is charging incorrectly. As I mentioned they credited 2 months but say they are not able to go back further. Am I missing something regarding your questions? My post was simply meant as a warning to folks in or coming to Costa Rica to watch their bill closely, I don't expect resolution to something both customer service and technical support at T-Mobile can't explain and state are erroneous charges.
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