Forum Discussion
Calls from 866-612-2490
Hello, Keep getting calls from 866-612-2490 and it says it is from Tmobile customer support to check on the feedback. Is this a spam or a genuine tmobile call? Has anyone else these received calls...
This is a specialized customer service department number that checks for quality control stuff so if you just started with t-mobile they call to check on your service to see if you are having any issues, and if they can do anything for you. I changed rate plans but have been a 20 yr customer and they called to see if there was anything they could do for me. They are awesome! This department is super helpful!!
What is annoying is the fact that I just moved over to T-Mobile from AT&T February 2022 and I didn't start getting these calls until I moved over to T-Mobile. It sounds like a portion of their system has been hacked and they need to look into it ASAP.
