Forum Discussion
Can an eSIM be activated on a postpaid account WITHOUT going to a store?
I was very thrilled to learn eSIM is now supported on postpaid accounts!!! 馃槉 But I need a true Expert to advise if one can activate the eSIM on a qualified phone without having to visit a st...
Update: It's a matter of winning the support rep lottery, which is not surprising considering how early it is in the rollout of this new (to T-Mobile) feature activation.
Kudos to rep Aram for making today a brighter day!
How do we get the right rep and get it done? Also, I cannot sign into my account as the security question is not one that I would pick or use and it cannot be changed or ask for a new one???
