Forum Discussion
Can someone explain "Updated Terms and Conditions will take place May 15, 2023" in plain English?
Okay, so I read the summary about these changes, which include things like: “Most notably, the changes: Include additional details about our informal dispute resolution process, including what in...
“Tmobile is probably trying to streamline their policies on arbitration.”
Yeah, streamlined in their favor or the customers? Probably in their favor. I should just switch back to MetroPCS. No contract. No nonsense.
“As for the reconnection there's always been a charge coming back from a suspension of an account.”
Yeah, MetroPCS has T-mobile's coverage but no "suspensions" or charges during suspensions or for reconnecting. It's month-to-month. If T-mobile wants to keep customers, it shouldn't start becoming more like Verizon with B.S. charges and a difficult resolution process you have to go through in order to get them removed.
I got charges for two calls to an Australian number when I have never called any non-U.S. number my entire life. I didn't even bother fighting it for the $20 because it wasn't worth my time. Never had any problems like this with Metro. I'm not renewing my contract.
