Forum Discussion
Denied phone claim mistakenly says phone not covered
My Samsung s20fe was shattered and I could not use it. I put my Sim card in a devixe I borrowed from a friend and I filed a claim on my s20fe. My claim was denied and it said " device not covered " s...
I am dealing with same issue right now and mine hasn’t been 90 days so they just expect us to not use a phone until we can get it fixed tomorrow they will add $220 to my bill for the purchase price of my iPhone I’ve already paid off the lease $620.00 they keep denying my claim said I didn’t have coverage on date I put I’ve always had coverage I am so frustrated it’s not even funny I am going in there tomorrow if they don’t fix it I will take my 5 lines and cancel them and they can shove this phone up their a$$ I am so mad it’s not even funny I’ve been dealing with this for 2 weeks now back and forth I am so over it
