Forum Discussion
Did I send my trade-in device to the right place?
Good morning, Transferred over from Sprint just a few days ago (loving T-Mobile and its customer service so far), but I have some questions about my order and trading in a device. I am tr...
Oh, okay. Thanks for that screen shot. We'll need to have a Help Desk Ticket filed to fix the error with the link.
Hola Mike,
No, I am not using the T-Mobile Promotions link (is there a promotion code I should be using to get the $700 off iPhone 11 Pro deal?).
I am going to https://my.t-mobile.com/myphone/checkorder.html
I go there and I get this screen:
