Forum Discussion
"Eligibility" Problems with Keep and Switch promotion
I am having the following issue and I was wondering if anyone else has encountered the same problem: I switched from AT&T after checking that my current phone was eligible for the Keep and Switch pr...
Was this ever solved, I’m having the same problems with iphone12 Pro Max.
System gives me the same "You do not have an eligible device to bring to T-Mobile….” message before I can even enter the amount I paid off on the phone.
I’m reached out to T-Force on Twitter and they said to wait 48 hours and try again, I’m sure that’s gonna work...NOT!
