Forum Discussion
Essential Plan additional $15 on the 3rd line, and Autopay discount doesn't seemed to be applied
I'm confused by how essential plans are charged. Called the customer service but the lady just tried to get over with the call, so I'm posting question on here instead. So I thought the plan is $90 ...
Called the customer service again, it was a different lady, and the lady actually broke down the billing very well for me. Now I'm finally be able to understand the bill.
So the buy 2 lines get 3rd line free of Essentials is a recent promotion, old customers don’t get that.
And it is originally ($50 per line for Essentials * 2 lines) + $20 for the 3rd line, then plus $15 taxes and fees, original total is $135, then minus ($5 autopay discount/line * 3 lines) = $120
Called the customer service again, it was a different lady, and the lady actually broke down the billing very well for me. Now I'm finally be able to understand the bill.
So the buy 2 lines get 3rd line free of Essentials is a recent promotion, old customers don’t get that.
And it is originally ($50 per line for Essentials * 2 lines) + $20 for the 3rd line, then plus $15 taxes and fees, original total is $135, then minus ($5 autopay discount/line * 3 lines) = $120
