Forum Discussion

magenta7715533's avatar
magenta7715533
Network Novice
Hace 6 años

Prom. Fam. int. desde EE.UU. c/móvil

I have a Simple Choice plan with Fam Stateside Intl wMob Promo. When I try to change my plan to Tmobile One I see that Fam Stateside Intl wMob Promo is also added to the order. But when I called ...
  • tmo_chris's avatar
    Hace 6 años

    That definitely looks like a bug on the site because I just checked and that Family promo SSI feature is not compatible with T-Mobile One. Changing to the T-Mobile One plan will drop that feature and we would not be able to add it back as it is a Grandfathered feature. I will alert our web support teams to this issue.