Forum Discussion
Family Account settings not taking effect.
Family Account settings not taking effect. I've setup allowed numbers and I've blocked all time access and even tried to disable the phone but data still works. The phone I've set it up on can st...
Hmm. That's interesting it doesn't just keep you within the app when you try to make changes. 😕 I believe we're at a point where we'll need to have you Community-2153 and have our Care team file a Help Desk Ticket. That'll get our web team to take a look at your Family Allowances on the back end.
@syaoran- You must be speaking from experience as you are a parent yourself. ¿No es así?
It is easy to offer advice to parents to make the "you could always take the device away" suggestion. Although that would be the "easy" temporary fix but it comes with a price for the parent attempting to take the device away from their children or teenagers.
I am sure that some of us have thought of that idea as an option but some of us don’t exercise that plan because we have to weigh the good with the bad as it is not about trying to “up our game” as it is that we want TMO service to work as intended.
