Forum Discussion
Family Account settings not taking effect.
Family Account settings not taking effect. I've setup allowed numbers and I've blocked all time access and even tried to disable the phone but data still works. The phone I've set it up on can st...
Hmm. That's interesting it doesn't just keep you within the app when you try to make changes. 😕 I believe we're at a point where we'll need to have you Community-2153 and have our Care team file a Help Desk Ticket. That'll get our web team to take a look at your Family Allowances on the back end.
syaoran wrote:These features aren't a replacement for being a parent! If you don't want your children using their device between a specific time, you could always take the device away from them. These blocks are pretty easy to work around, especially for tech savvy kids. The parents need to up their game here in my opinion.
I didn't see anyone here asking to have a parent replaced. All I saw is people asking that T-Mobile's service works properly. Have you ever heard 'pick your battles'? You can argue with your kids every day...one more minute, 5 more minutes or you can have it automatically turn off and that's that. Little kids tend to be easier...teenagers not so much.
