Forum Discussion
Given wrong plan and now pending...
While switching from Verizon to T-Mobile, it looks like they gave me the wrong plan. I was supposed to be on the 55 Magenta Max plan $90 and the rep signed us up for Magenta Max ($140). I called T-Mo...
newishuser wrote:tomwil wrote:newishuser wrote:(I was also thrown by the 1 day bill, Aug-6 to Aug-6 costing $70, but once explained I was OK)
Can you tell us what they explained to you for the full-month charge for one day?
Good question! The answer satisfied me at the time ("It's REALLY for Aug 6 - Sep 6") but now I have got my second bill which covers Aug 7- Seo 6 it's hard to avoid the belief that I was charged a full month for one day, as I originally thought. Plus, the explanation blurs the distinction between prepaid and postpaid!
Anyone have a good justification
Looking at the second bill again, it does claim that the plan covers to Oct (so plan is different from billing period?) So I guess the real test is when you get the final bill, if timed correctly there shouldn't be a charge.
