Forum Discussion
How to Activate Samsung watch LTE
I need to activate a Samsung watch LTE
Just got the problem resolved. The message had been that the network
couldn't be set up from this device... So I took it to a T-Mobile store and
had a great manager who figured it out. We needed a device to activate the
cell network. We popped out the sim from my phone, put it in his Samsung
phone, went through the process, got the network activated, put the sim
back in my phone. Just re-paired it and it's all good. It's crappy that
it wouldn't set up. These should come already set for the network so that
they just need to pair it and customize it. But it's working now. Jay at
my local T-Mobile store was awesome and determined to solve this puzzle!
Seems to be doing exactly what we'd expected!
I am mortified…I just bought a Samsung Active 2 LTE watch for $400 and have yet to find any clear information on how to set this up on my Tmobile account. I've dug through all of my account settings. I've searched these threads, the internet, youtube. There is not one person anywhere that gives a borrar answer. I was under the impression before purchasing this expensive device that I could simply add an LTE line for $10 a month for this watch. In fact, before purchasing I asked support on twitter if I could purchase this watch and add it to my existing account and they said yes.
Here’s their answer: “Hi, thanks for reaching out to your #MagentaTeam today! My name is Deb, I value your time as I want to make sure you have no worries with setting up devices on your account!”
"Now with your AutoPay feature, adding a Data paired with Digits line is only $10.00 a month, which you can add to your account at any time, and use a watch from where ever you want to purchase it from! You can add the line now, or wait till you actually have your watch! What ever works best for you okay?"
Ok, I give...please tell me where the secret data paired with digits for $10 a month is located.
Why have these threads been going for over two years without any real step by step resolution? I've been a Tmobile customer for years with 4 lines going and I would assume they'd want me to stay aboard and add yet another device to their network.
Gracias.
