Forum Discussion
How To Opt Out Of The T-Mobile Forced Plan Migrations?
What can we do about: Customers on specific legacy plans are set to be migrated. Below is a chart detailing which plans are affected and what plan those customers will be moved to. ...
Calm down, folks. Unless you get an email or text from T-Mobile about forced migration, don't flood the support channels just yet. Your just hobbling those who may have real support issues. This is for the most part all speculation based on some leaked internal documents, but TMO could provide some clarification as this spirals.
P.S. Here’s an update from the primary leaker…
https://tmo.report/2023/10/t-mobile-says-just-1-of-customers-will-be-impacted-by-forced-migration/
“We still highly recommend you do not contact T-Mobile to opt out unless you receive a notification of a pending plan change.”
Just got through to opt out. John was very pleasant, he reported 9000 calls coming in and one call center is down.
