Forum Discussion
Incapsula Error Code 16 - Access Denied T-Mobile.Com
When visiting T-Mobile.com I get the error code below: I am not using a VPN or Proxy on my end. To be clear, I've never had issue until I visited T-Mobile.com from a public hotspot nea...
Thanks for clarifying. I know that we do have a process for reporting these types of issues but we would need access to your account to gather the details. Unfortunately, we do not have that ability here on a public user forum but if you have a Facebook or Twitter account, you can message our T-Force team using the links in my signature. They are going to need to do a help desk ticket with our web support teams for this one.
Incapsula is a *liability*, not an asset. You guys would be well-advised to switch "protection"
sevices asap, to one that actually uses realistic criteria to determine what an attack is.
Lack of user-agent, for example, is NOT a criterion for rejecting a browser, but the
people at Incapsula don't understand simple stuff like that.
Get rid of them, they're only going to keep causing headaches.
