Forum Discussion
Military verification upload not working and keeps erroring
I've tried uploading jpgs,and pdfs using Chrome, IE and the Tmobile Android app from my phone and still no luck. The files are tiny...less than 1mb. The file appears to upload when i attach it ...
Hmm. If you've tried multiple browser types, and file types, it certainly sounds like the issue has to be somewhere on our side.
I would suggest reaching out to T-Force on FB or Twitter to see if they can assist with either the upload itself, or with having a ticket filed to have your upload issues further investigated.
-Lauren
I had to reduce the file size to less than 500KB, actual size ended up 453KB. The original JPG size was 1MB. Once I reduced the file size, it uploaded immediately and received the confirmation email two seconds later.
