Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
This kind of issue happens across all carriers. The reasons for which can vary and would require someone with the tools necessary to look at things for you. So basically I would call or message the team force team and explain the issue to them. I would also pay close attention to when this happens so that maybe a pattern can be formed. For example, delayed texts only occur when messengering person X from Verizon. Or maybe delayed messages only occur while messaging iPhone users.
You can reach T-force by dialing 611 on your phone or over social media like Facebook/Twitter.
