Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
FWIW. Occurred to me that this must be some sort of routing issue. The wife sometimes gets a message that I am out of the calling area before the call goes to voicemail. Perhaps, the network is trying to route the call to another network and can't find me, even though I'm sitting at the house.
My daughter had a number that had belonged to another family. Her Walgreens prescription account kept showing a previous owners name. Walgreens put her number in and the other family showed up, even though she had the number for a couple of years. Seemed like it must have been a problem with the Walgreen's database, but on further investigation, there appeared to be some other database that contained it. No one seemed to be able to do anything about it.
Is there some central database of cell numbers?
Was just poking around with the history of my number and it showed up as originally being with Cingular, which then became ATT wireless before I switched to Verizon for a few years because coverage by Cingular/ATT in New Orleans was so bad. Eventually switched to TMO.
No idea how that could start causing problems over the past 6-8 months, but TMO support doesn't have any better suggestions.
Don't know if many are still watching this thread or if they have left TMO as I am considering, but what is the history of the numbers that have been acting up?
