Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
I purchased the Alcatel Go flip from Tmobile earlier this year and noticed right away calls would seldom ring through but go to voice mail, even when I had a good signal. I thought maybe it was the phone itself as there are reviews for this model indicating others having the same problem. Maybe it's not the phone after all.
I've also received voice mails but had no missed call notifications. Yesterday I had a voice mail notice show up but the message had actually been left the day before, at a time when I had my phone with me and it was turned on but didn't ring. I had checked my phone periodically the day of the message and there was no indication of a voice mail until the following day. So far texting seems to be working ok but I don't use it all that much.
Another odd thing is I used to get a full set of signal bars at my house but now find myself having to walk around to get two or more. Strange. I've been with Tmobile since 2007 and rarely had any problems until this year.
