Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Definitely still an issue. I had this constantly on my OnePlus 8T (bought from T-Mobile) and after two SIM card changes (i.e. tried 3 different SIM cards on the phone), T Mobile checking the towers (whatever that means - all looked good on their end) and even doing a warranty replacement (T-Mobile charged me $20), I finally got fed up and decided to cut my losses (still have over a year left on EIP). I bought a Pixel 6 from T-Mobile and, earlier today, someone called me and the phone call only came through on the Digits app on another line but did not come through on my Pixel 6. I tried to call back on my Pixel 6 and the call would not go through (I had Wifi Calling enabled). I had to toggle Airplane Mode on and off to reconnect to the network and place the call. Very frustrating.
