Forum Discussion
records missing from text usage report
I was just checking the usage on my account and noticed some inconsistencies. I found that the records for many text messages are missing. I have 8 lines on my account (large family) and there are ma...
fireguy_6364 wrote:LGR7777 wrote:I totally get what you are saying and it is bothered me for a long time. I just texted my daughter last night at tax and she texted back and none of this is showing up on our records. I wasn't using Wi-Fi, so why doesn't it capture everything?
apple phone or androiid? if its an apple phone and its texts sent/received through imessage they wont show up. those go through Apples servers and is basically like using the old yahoo messenger instead of it being an actual text.
I thought the same thing but my wife and I both have iPhone and use iMessage as do most iPhone customers and SOME of the texts between us do show up so if what you were saying is true they would never show up at all. It's something else and T-Mobile needs to get to the bottom of it and tell their customers what the hell is going on because it's ridiculous it's even happening in the first place.
