Forum Discussion
Restricted line unable to make or receive calls
One line on my account has encountered an issue where it is unable to make or receive calls, but still has data & text capabilities. When trying to call the number we get the following automated mes...
The service you are attempting to use has been restricted or is unavailable please contact customer care for assistance.”Message 65=> means that either the Number was ported to T-mobile or another carrier and needs to wait 24 hours from a different carrier for phone to work, or that the sim card is a data only plan sim card and not one that can make and receive phone calls.
