Forum Discussion
Sprint/T-Mobile blacklisted my verizon phone
I bought a new iphone X from verizon.com in 2018. It's worked fine with no issues. This past weekend, I tried to trade-in the phone to verizon and found there was a "lost or stolen" flag on my IMEI...
Nope. Ive considered all of that. The phone was brand new. Cellfix sells used and new devices.
T-Mobile is listed in the data base as being the one that blacklisted it.
last night, they admitted to doing it, and said that their system thought it was a fraudulent phone transfer etc. They told me it would take 3-5 business days for them to remove the blacklist status.
i used to work for them and was absolutely in love with this company until this happened. Im scared to even buy another phone and use it with them because they may just blacklist it. A $1200 device!
i will definitely be suing if they dont fix this. Ive already made a report with the BBB.
it doesnt really matter to me if everything doesnt add up to you. The company admitted to it, told me its because they thought someone was using my sim,l (eye roll), and then the y locked a device that has not been reported as stolen, and that does not belong to them in any way, so no debt reason for blacklisting. Op isnt alone.
