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T-Mobile Customer Service did a fantastic job!
If you are having trouble, call 1-800-T-MOBILE (1-800-866-2453). If the Representative is unable to help, escalate to the supervisor. Remain calm, don't blame, and clearly explain your side BRIEF...
A customer service woman under the name of Alex assisted my boyfriend and I on the phone when we called on June 24th. She was amazing and one of the best customer service representatives I've talked to. Very professional, patient, and wanting to solve the issue at hand. Talked to previous representatives prior and she was by far the best. Kudos to her.
