Forum Discussion
T-mobile lied to me TWICE. T-Mobile, when will you make good on your promise?
Before I start, please do yourself a favor and switch to one of the legitimately GOOD providers like Verizon or AT&T. You will save money in the long run and get better quality service. Read be...
It looks like the OP had service for a couple of months so they missed the the return window and if this was a prepaid
plan, they mentioned it was refilled, there would be no refund according to the T&C's.
I am sorry for your negative experience with T-Mobile. I have crappy coverage in my area also... but i use wifi calling for texting and calling in my house. And my service have improved drastically since 2009. If you are not getting the service you are happy with you should find another carrier that will take care of your needs (as you stated you did). As far as getting a refund, If you have any record that you Asked T-Mobile for a refund within the 14 days of purchase ... contact the Corporate Office informing them of your situation.
