Forum Discussion
Transfer prepaid physical sim to prepaid esim - keep number?
Hi, I've received conflicting information about this so I'm hoping someone can help. I'd like to change my prepaid physical sim to a prepaid esim but I need to keep my number. I was initially ...
Right now we don't have an easy path to change over from a physical SIM card to an eSIM on prepaid. You need to use the Aplicación T-Mobile Prepaid eSIM | ASISTENCIA DE T-MOBILE to set up an eSIM, but it only works to activate a new line of service. Why were you looking to activate your eSIM instead of the physical one?
tmo_ian wrote:Right now we don't have an easy path to change over from a physical SIM card to an eSIM on prepaid. You need to use the Aplicación T-Mobile Prepaid eSIM | ASISTENCIA DE T-MOBILE to set up an eSIM, but it only works to activate a new line of service. Why were you looking to activate your eSIM instead of the physical one?
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