Forum Discussion
unfortunately t mobile has stopped
just last week this ERROR MESSAGE "unfortunately t mobile has stopped" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me...
So idk if this will help anyone. But I noticed that the tmobile app that was in my apps in the play store was different than the one continously generating the error. So I went to the app store, and under my apps searched tmobile, it showed a tmobile app with a PINK icon, I clicked on that and while it was installed, it was not enabled. So I enabled it.Then when the pop up occurred again, I clicked on app info instead of close app. Which brought me to the older tmobile app with a white icon, i clicked the 3 dots in the top right, and then clicked uninstall updates. So far everything is running smoothly and no more pop ups are popping. Fingers crossed!
spaten1001 wrote:just last week this ERROR MESSAGE "unfortunately t mobile has stopped" started popping up on 2 of my 5 phones. I cannot find a true fix for this online. I went to a T-mobile store and the Rep told me that maybe I need to pay my bill. I told him my bill is paid in full. He than took a look at my 2 phones and said that if I upgrade my phones that this ERROR would go away. He could not fix my phones and told me that it is a phone problem. I told him that it is a T-mobile software problem and T-mobile needs to fix their software. I left and came home to contact T-mobile for a fix. I am waiting on a callback in 45 minutes. I am putting this problem out there is there a real fix for this ERROR "unfortunately t mobile has stopped"
I have been experiencing the same issue with my phone AND my local T-MOBILE location! They speak down to you like they're smarter than EVERYONE and have yet to figure out my smart phone. haha. The 2nd time I swapped my SIM it took the girl FORTY yes 40 minutes and it still doesn't work! I've had issues EVER SINCE I GOT THE 1ST T-MOBILE SIM! Idk if it's because my phone is still a "Sprint" phone with a "T-MOBILE" SIM or what but the 1st SIM "wasn't compatible" with my device...UM...it used to be 🤷♀️ I'm so over this mess. I pay WAY TOO MUCH to be treated like crap when I'm trying to get help with YOUR DEVICE (technically).
