Forum Discussion
Usage Data Disparity
So last month I got a text stating I used 1.6gb of my data and if I go over 2gb that I would not receive my kickback. So I stopped using mobile data and made sure I stayed under 2gb. My Galaxy S20 sh...
This is a user to user forum with some Tmobile moderation.
Your best bet is to contact Tmobile on one of their social media accounts using messenger.
@whalen53 I'm still trying to get them to fix it after more than 6-months. After bouncing around to a half-dozen T-Force agents I now have a "manager" who has been working on it for the last 5-6 weeks. He has been following up with me, but still zero progress on getting it resolved. I don't know if he had any luck getting anyone on the technical team to acknowledge there is a problem.
