Forum Discussion
Usage Overview not updating
My usage information has not updated in 2 weeks. Is there something wrong with the feature?
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
Same here. Has not updated since January 27th. I've had multiple tickets put in. Each representative tells me different things.. The last rep from India yesterday told me from now on the usage details won't update until the 19th the day before my bill is due. No one really knows.. It's all BS and lies.
