Forum Discussion
What happened to US Based dedicated Tech Support?
I have been a very happy T-Mobile customer since March 2017. For most of that time, anytime I called 611 from my phone, I always got US based dedicated tech support. For the last 3 or 4 months, when ...
Ok, good suggestion. I start my work day at 6:00 AM EST, so that will not be a problem for me at all :)
That does seem backwards to me, I would expect that offshore team would be handling that early time, and US based team would answer during the U.S. daytime hours, but what do I know….
