Forum Discussion
What happens if I don't return my device through the JUMP! benefit?
I got a new phone through the JUMP! benefit and have to send my old phone back. What happens if I don't return it? Due to me not having a printer and COVID-19 (meaning I can't go to a store whe...
You will be charged the remaining balance owed on the device. Alternatively, you could take it in to a T-Mobile Store and have them send it in for you so you don't miss the cutoff for it to be returned.
I'd be charged for the remaining balance on the old device?
I was thinking about possibly taking it into a store if any nearby stores are open, as another option.
¡Gracias!
