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tamimd67's avatar
tamimd67
Roaming Rookie
Hace 3 meses

What is up with charging for customer service? And why is the customer service not as acceptable as before?

I have been with t-mobile for 20 years . . . that's right 20 years.  May end very soon.  I should not be paying this much per month and having to pay to speak to someone.  Today, I have been tryin...
  • tamimd67's avatar
    Hace 3 meses

    I am happy to report that I was able to contact someone through Facebook with T-Force who took great care of me.  Maybe me posting this will help someone out in the future.  Thanks so much to Caitlin for providing a path forward and restoring my faith in T-mobile!