Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I have been with T-Mobile for over 6 years paying with a credit card for security. T-Mobile has been hacked several times and I DO not want to have my bank account info in their system. I called to challenge this change in service and was told "T-Mobile made this change because it is safer to pay by your debit card or your bank account." Huh? EVERY security site says NEVER use debit cards online. Ever. I have four phones on my account and just added their internet service. T-Mobile will not "save" 25.00 in credit card transaction fees. That would be about 13% - not 3%. It is just a way to charge more for people who can't pay every month consistently with their checking account and use credit for that reason. That is not my problem. I have been very happy with T-Mobile the past 6 years, but this is a sign I need to look elsewhere.
