Forum Discussion

MrsYTaylor25's avatar
MrsYTaylor25
Network Novice
Hace 2 años

Refund Request

I recently had to upgrade my phone due it sustaining damage to the screen. They advise that I had to pay my past balance as well as the equipment plus taxes and fees. After doing so in one of the sto...
  • HeavenM's avatar
    Hace 2 años

    Hey there. This Community is a peer-to-peer forum, so we don't have access to the account details necessary to help with your missing refund. A lot of people on this site like to use Facebook or Twitter to get help with account specific situations like yours. At the bottom of this page there are icons for our social media accounts. You click on the one that you want to use and then send a direct message. I am sure that they will be able to verify your account and review all the details to see what is going on with the refund your looking for.