Forum Discussion
Remove line from family plan
How do I remove a line from my family plan? They are going on their own.
¡Hola, @magenta2724053!
I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contáctanos.
- Chris_GonzalezNewbie Caller
I meant I don’t want them sorry
- Chris_GonzalezNewbie Caller
Once i cancel the line to the watches what do you think i should do with the watches?? @gramps28
- jasminejohnson1Network Novice
Once I remove a line from my account what happens with the number is it gone ? I hope so!
- gramps28Router Royalty
The numbers go into a pool for 90 days then will get reissued.
- Veelove72Network Novice
I am under someone's plan. They added a line for me back in October. I am going to another carrier. Would it be a cost for them to drop my line from their account?
- fireguy_6364Modem Master
Veelove72 wrote:
I am under someone's plan. They added a line for me back in October. I am going to another carrier. Would it be a cost for them to drop my line from their account?
it shouldnt but it might also depend on which plan they are on..especially if there is a limit on how few lines it can have to be considered a family plan etc..the account holder would also have to give permission for your number to be removed or allowed to be ported elsewhere.. - miladhtmlNetwork Novice
Hola,
I am a member of a magenta plan. I recently ordered a phone through this plan.
I was wondering can the head of the plan cancel my order without my consent?
- magenta7369964Network Novice
I am under the Magenta business plan and my two sons want to take their phones out of my plan, but keep their numbers, independently for themselves, under new plans. How can I separate their numbers from my plan, but have my sons be able to keep their numbers under new plans?
- gramps28Router Royalty
You need to do a change of responsibility and one of your sons will need to be the primary account holder.
https://www.t-mobile.com/support/account/transfer-account-or-line-ownership
- fireguy_6364Modem Master
Vex Cuomo wrote:
magenta2724053 wrote:
How do I remove a line from my family plan? They are going on their own.
No way to remove a line, ever.
and yet the link explaining how to do this is right in front of your post..as in yes..there is a way to remove a line..
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