Forum Discussion
Restricted line unable to make or receive calls
One line on my account has encountered an issue where it is unable to make or receive calls, but still has data & text capabilities. When trying to call the number we get the following automated mes...
A solution to my issue was found!
I hope this works for anyone else having the issue because it was a super easy fix and ridiculous that it even happened in the first place.
When I got my new phone, for some reason, it was marked as the phone of someone who is deaf - so I was on a special “DDH” (Deaf or Hard of Hearing) Plan. Absolutely NO ONE at T-mobile could figure this out - I had a friend figure it out for me.
I rally hope this helps all of you!
