Forum Discussion
Service access denied texting error
- Hace 7 años
You could have a short code block on your voice line. Sadly, this is not something that you can adjust yourself, you will have to reach out to care to have them check. You will also want to check your device to make sure you have premium messaging enabled. On my phone, it's under Settings>Apps and Notifications>Special Access>Premium SMS Access. This will show a listing of apps that have requested Premium SMS Access- Tap on the app and choose Always Allow.
Can someone advise me what to do? I've talked to 2 different representatives about this same issue and neither one has a clue what to do or how to help. They said they've never heard of this issue and are confused. I told them about this help article and they said everything on here is automated and they have no training on it to assist.
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