Forum Discussion
Software update error
Does anyone else have this issue?
- MannytwotwoRoaming Rookie
The PC update with Smart Switch worked for anyone else interested in going that route.
- magenta9213967Newbie Caller
Mannytwotwo wrote:
The PC update with Smart Switch worked for anyone else interested in going that route.
Even the T Moble technical support is unaware of this. I tried this and it worked. Gracias @Mannytwotwo
- AerwilliamsNetwork Novice
Been having this error for the last couple days. TMobile blamed Samsung. Samsung was going to have me reset my phone to factory settings. Hubby found a discussion where TMobile said it was working on it so patiently waiting for something from T-Mobile.
- MannytwotwoRoaming Rookie
I’ve been reading the other forums as well and decided to just update with my PC and Smart Switch app. Current process is at 23% so I’ll update here if the update works.
- Jimbo_1959Network Novice
I too have had the same message after attempting updates over the past 5 days. Forgive my computer ignorance but just how do you force the update using smart switch ? I do not have a stand alone computer but may use my sister's laptop if I can get guidance on the step by step process. Thanks for any help.
- MannytwotwoRoaming Rookie
The link is what I used since it was my first time.
https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/
- BobalooTransmission Trainee
My Pixel 7 will not receive the January 2023 security update . Tried doing it manually and no luck, have heard it's a T-Mobile issue but that's just hearsay. Heard you can just pull your sim out and put another one in and it will update haven't tried that one yet.
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