Forum Discussion
Sprint Lease Buy-Out Not Being Honored
I migrated over to T-Mobile Nov. 2021 after being with Sprint since 2012; when I migrated I was told they’d buy out the lease of my Sprint equipment or get me and my 2nd line the new iPhone at the No...
tmo_mike_c wrote:We’ll need to have you contact our Care team for T-Mobile or speak with a Legacy Sprint Care rep. They’ll need to access your account and check on this for you.
I've done this 2x now with a promise of a call back and no one has reached out to me. I don't think I should have to visit a retail store to have this resolved either.
