Forum Discussion
Sprint/T-Mobile blacklisted my verizon phone
Yes, I have the original receipt that shows the purchase on verizon.com and includes the IEMI along with my information. I also have all the invoices for the monthly statements that show the same phone was always linked to me through verizon. Yes, I still have the device. For what it's worth, the device and the paperwork both show the same IEMI.
In talking with Verizon, we were able to verify that it was Sprint - now owned by T-Mobile that flagged the device in 06/2019. I talked with T-Mobile for multiple hours on Friday and they verified that the flag is through their system. Although I could show them the paper documentation/PDFs, they kept saying "it wouldn't have been flagged if there wasn't an issue". They refused to believe there could have been an input error on their end or that IEMIs can be spoofed. Verizon has called them also and explained that I have been in the verizon system for 8 years, purchased the new phone through them, and that they have been the carrier for the phone.
Yes, I agree that the blacklist spans all the regional carriers. However, only the carrier that puts the flag in the IEMI can take it off. So, in this case, T-Mobile is the only one that can remove the phone from the blacklist.
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