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I recently called the expert support (September 25) and at the end of the call, I was informed that i will get a survey to rate the service. The service was excellent, however, the survey message was...
I haveee never had soooo many people lieeee to me honestly. T mobile is sooo misleading. They tell you one thing and they fail to tell you that there are requirements for the promotion. I went to them 6 months ago and got both iPhone 11. With the promotion buy one get the free. They failed to tell me the promotion did not qualify the plan I'm in. It's soooo ridiculous why lie???? Same thing happened to me again in December I got the iPhone 13 pro max with the promotion you get the iPhone and you get the AirPods free. Welll now they're telling the same, I do not qualify because of the plan I'm in. Then why lie?????? Never in my life Am I ever gonna get t mobile ever again
