Forum Discussion
switching plans
i was trying to get Netflix discount which under the plans it says i was eligible for but when i tried it says my plan is not. I was going to switch to the magenta 55+ but when i did a warning said any promotions i currently have would be removed. so...am i eligible for Netflix discount on the plan i am on and if not what promotions would i lose switching to the magenta +?
thank you
- snakemgslayerNewbie Caller
I had the same issue when trying the Apple TV + promotion. I tried to upgrade to Magenta Plus. However, I keep getting a try again later message.
- tmo_stanTransmission Trainee
This question would be best answered by talking with Customer Care so they can assess your account and see what, if any, promotions you currently have and if you would lose any of them by switching over to the new plan. You can call them at 1-800-937-8997.
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