Forum Discussion
T-Mobile does not care about You. You will be charged a pentaly for cancelling.
I was a customer for 20 years. I actually liked the company untill I found out they don't care about me as a customer. They did absolutely nothing to retain my business, no phone upgrade, nothing. ...
Theyve always tried to upgrade my phone, but my father in law passed and we removed his phone from our plan. My wife wanted to upgrade her phone at the same time, but we were not allowed to for 90 (I think) days after we removed the line, as if it was a punishment that her father passed away. We had no one to transfer the number to, so we could not use it.
Shameful.
