Forum Discussion

magenta8717796's avatar
magenta8717796
Newbie Caller
Hace 4 años

T-Mobile has screwed up TWO-STEP VERIFICATION 2-factor security authentication

T-Mobile gives us the ability to add Google Authenticator as a verification method.

HOWEVER, whenever we try to login to our account online, T-Mobile still gives us the option to receive a text message verification code!

This completely defeats the purpose of having Google Authenticator as a verification method, because the reason that we use Google Authenticator is so that we DON’T receive text messages for security verification.

Receiving a text message verification code is the most insecure way on the planet to have any sort of a verification, because SIM cards are easily & quickly hacked in a matter of seconds.

Furthermore, when you call in for customer service from T-Mobile, they don’t even ask for the Google Authenticator code anyways.

So essentially, T-Mobile has very little security and doesn’t seem to understand security very well.

  • My prepaid service apparently does not allow for authentication codes to come thru, and no one at T Mobile can tell me why. I was forced to leave T Mobile due to their clueless incompetence.